Service Requests

If you are looking to upgrade your existing electrical service, relocate your service, or start a new build, the terms and conditions for GrandBridge Energy's servicing are outlined in the below documents for your information.  

Conditions of Service, effective June 1, 2023

Metering Specifications, effective June 1, 2023

Map of our Service Area

Submit a Service Request

If you have a panel change, meter base change, or meter repair with no upgrades or relocations you DO NOT require a layout. Please contact our Customer Care Team to schedule an appointment. 

Complete this Service Layout Application Form for the following:

  • Service Upgrades 
  • New Builds
  • Temporary Services
  • Service Changes
  • Meter Base Relocations
  • Generator/Transfer Switch Installations - (*Please visit our Generator Installation web page for more information on GrandBridge Energy's Generlink Meter Socket Plug-In Transfer Devices policy.)

*If your request is for a service size over 200A please fill out a Load Estimate Form and submit with your Service Request Form. 

An email confirmation will be issued once the request has been received by the Engineering Department. If you have not received one within 48 business hours, contact the Engineering Services Team

Please note, Service Layouts take approximately three weeks from the date the request has been received by GrandBridge Energy. The layout will be emailed to the electrician and/or customer once completed by our Service Technologists. A Technologist will be in contact with you if they require more information and/or a site visit. Once the layout has been sent to you, please follow the steps indicated in the layout notes for servicing.


If you are interest in building a new solar project, please see our Renewable Energy Generation web page. For more information, you can contact our Engineering Department (519) 621-3530, ext. 2414 or Email