You have many convenient and efficient ways to pay your hydro bill. Choose the method that is right for you. Payment Options are also listed on the back of your bill.
We encourage customers to be prepared in case they are unable to pick up mail due to illness, or if there is a delay in postal service. Paperless Billing and/or Pre-Authorized Payments are proactive and convenient options to help customers stay on track with monthly bills. Sign up today!
We encourage you to call us if you are having any difficulty and we can discuss Payment Assistance Options.
Here are the many different ways you can pay your bill.
Automatic Payment Plan |
Our Automatic Payment Plan (APP) is a convenient, worry-free and secure way to pay your electricity bill, on time, every time - even if you are busy or away. Save time, postage costs and cheque processing fees. Your monthly payment will automatically be withdrawn from your bank account. To sign up, please complete the Automatic Payment Plan form. There are two Automatic Payment Plans to choose from:
Small businesses can set up EPP as long as they are not enrolled with an energy retailer.
|
Pay Through Your Financial Institution |
Most financial institutions allow you to pay your bill in person or using telephone or online banking. |
Pay by Mail |
You can mail your payment to us, together with the top portion of your bill. Make cheques payable to GrandBridge Energy, P.O. Box 1060, Cambridge, ON N1R 5X6. Please be sure to allow enough time for your payment to arrive at our office before the due date on the bill. |
Pay by MoneyGram |
MoneyGram is a money transfer service that lets you safely and quickly pay bills using cash or debit-card from Canada Post locations. Moneygram charges a $3.99 convenience fee for the next-day service. You can find your nearest MoneyGram location by visiting their website's locating feature, or calling 1-800-666-3947. |
Pay by Credit Card |
Pay your electricity bill using your VISA or MASTERCARD, any day, 24x7 using secure card payment options that are provided by Paymentus Corporation, our third party provider. Paymentus charges a convenience fee of 1.75% of the total transaction to use this service. GrandBridge Energy does NOT receive any part of this processing fee. For example, if your hydro bill payment is $200, Paymentus charges a $3.50 convenience fee. You can make a secure online payment or call 1-866-447-5021 to pay with your Visa or MasterCard using Paymentus. Please be sure to have your GrandBridge Energy (formerly Energy+) account number handy when using this third party service. GrandBridge Energy (formerly Energy+) does not accept credit card payments in its offices. |
Dropbox Location |
After hours, deposit cheques or money orders in the in the "Drive Thru" Night Deposit Box located at 1500 Bishop St, Cambridge. Do not deposit cash in the Dropbox location. |
Please contact Customer Care for other available payment centres and options.