Our Automatic Payment Plan (APP) is a convenient, worry-free and secure way to pay your electricity bill, on time, every time - even if you are busy or away. Save time, postage costs and cheque processing fees.

Your monthly payment will automatically be withdrawn from your bank account. To sign up, please complete the Automatic Payment Plan form.

There are two Automatic Payment Plans to choose from:

1. Basic Payment Plan Option.

   This option is available to both residential and business customers.

   Your bill will be sent to you as usual, about 2 weeks before it's due. On the due date, the net amount will automatically be deducted from your bank account. You know in advance the exact amount and when it will be paid.

2. Equal Payment Plan (EPP) Option.

   This option is available to residential customers and small business customers with some exceptions.

   EPP gives you a way to level out your utility bills by budgeting for an equal payment amount each month. A fixed, agreed upon amount is automatically deducted each month. You choose whether to have the payment made on the 1st or the 15th.

   Your EPP amount is reviewed every six months to ensure it is in line with your actual consumption.

     Small businesses can set up EPP as long as they are not enrolled with an energy retailer.

 Most financial institutions allow you to pay your bill in person or using telephone or online banking.

Note: If you are paying your bill online through your financial institution, please select GrandBridge Energy (Energy+) as the Bill Payee and include your current account information. If you are unsure, contact our Customer Care team.

You can mail your payment to us, together with the top portion of your bill. Make cheques payable to GrandBridge Energy, P.O. Box 1060, 39 Glebe St., Cambridge, ON N1R 5X6. Please be sure to allow enough time for your payment to arrive at our office before the due date on the bill.

Pay your electricity bill using your VISA or MASTERCARD, any day, 24x7 using secure card payment options that are provided by Paymentus Corporation, our third party provider. Paymentus charges a convenience fee of 1.75% of the total transaction to use this service. GrandBridge Energy does NOT receive any part of this processing fee. For example, if your hydro bill payment is $200, Paymentus charges a $3.50 convenience fee. Starting on August 1, 2023, the convenience fee for using this service will increase to 2.5% of the transaction amount. 

You can make a secure online payment or call 1-866-447-5021 to pay with your Visa or MasterCard using Paymentus.

Please be sure to have your GrandBridge Energy (formerly Energy+) account number handy when using this third party service. Note: Select GrandBridge Energy (Energy+) as the Bill Payee and include your current account information.

GrandBridge Energy (formerly Energy+) does not accept credit card payments in its offices.  

If you have access to My Account, you can set up a reccuring bill payments on monthly due date, using your VISA or MASTERCARD.

Note: Our third party service provider Paymentus charges a convenience fee of 1.75% of the total transaction to use this service. On August 1, 2023, the convenience fee for using this service will increase to 2.5% of the transaction amount. 

Available 24/7, you can deposit cheques or money orders in the secure Deposit Box (no cash).

The Deposit Box has moved to our new office at 39 Glebe Street, Cambridge.