GrandBridge Energy (formerly Energy+) is committed to providing accessible, quality services to all customers and visitors. Our Customer Care Team, along with the rest of our employees, have been trained to accommodate the needs of customers with disabilities.

Accessible Building Features

  • Power-operated, automatic door openers on main entrances
  • Elevator available
  • Wheelchair available
  • Wheelchair accessible washrooms for visitors and employees
  • Lowered counters in our front Lobby area
  • Sidewalk curb and ramp for wheelchair and walker access

Temporary Disruptions

We will make every reasonable effort to provide customers, employees, and any others with timely notification in the event of a planned or unexpected disruption in the accessibility features identified, as required for visits to our facility. This notice will include information about the reason for the disruption, its anticipated duration, and a description of alternate facilities or services, if available.

Policies and Procedures

Upon request, we are happy to provide policies and procedures relating to the provision of services to people with disabilities, in a format that takes into account the person's disability.  Please review our Accessibility Standards, Plan and Customer Services Policy on the GrandBridge Energy landing site.

Website Accessibility

We are committed to making this website accessible and easy to use for everyone, at all levels of ability. This website allows people using text-only browsers or other assistive technology, to read the content on the page, including text descriptions for all images. If you use assistive technology and the format of any content on this web site interferes with your ability to access the information, please contact us and we will make every effort to provide you with a format that is accessible to you.

How Can We Help?

Your input is valuable in helping us improve the accessibility of our services. You can provide your feedback in the following ways:

  1. Call Customer Care at: 519-621-3530 or toll-free 1-877-871-2215
  2. Email Customer Care
  3. Mail: GrandBridge Energy (formerly Energy+), 1500 Bishop Street North, P.O. Box 1060, Cambridge, ON, N1R 5X6