Support for Customers During the Province-Wide Shutdown

The province-wide shutdown means that more people will be staying home or running their small businesses from home.

The Ontario Government has taken steps to hold the price of electricity at 8.5 ¢/kWh, for electricity used from January 1 until the end of the day on January 28, 2021.

Residential, small business and farm customers on Time-of-Use and Tiered price plans, set under the Ontario Energy Board’s Regulated Price Plan, will pay that fixed price

Important Note - Energy+ customers will see their January usage and the reduced rates based on their billing cycle. TIP: When looking at a bill, the customer can view the Electricity Meter Reading dates. New lower rates start on Meter Reads from January 1 onward.

The price change will happen automatically. No customer action is required. 

Frequently-Asked Questions About the Temporary Fixed Electricity Price