Planned Outage July 1 - Cainsville and Surrounding Area

Weather permitting, GrandBridge Energy crews will be performing required maintenance on Friday, July 1 beginning at 6:00 a.m. As a result, customers in Cainsville and surrounding areas will experience a short power outage. All work is expected to be completed by 7:00 a.m.  We apologize for any inconvenience.

Customer Choice: Electricity Rate Plans
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices. If you want to continue paying TOU prices, no action is required. If you want to switch your Electricity Rate Plan, you complete a Customer Choice Election Form found on our Customer Choice webpage

We suggest you grab your most recent bill in hand and go directly to our Rate Plan Toolkit to see which rate plan is best for your household or small business and request a change. 

If you would like to learn more about electricity prices which are set by the Ontario Energy Board, visit

We are Here For You
Our Customer Care representatives are available to assist you by phone at 519-621-3530 of 1-877-871-2155, Monday to Friday, 8:30 a.m. to 4:30 a.m. (excluding holidays) or by email at