Report A Problem - Energy+ Inc.

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Report A Problem

Report a Power Outage

If you are experiencing a power outage, please check our Outage Map to see if the outage has already been reported. 

It can take up to 15 minutes from the time of the outage, until the system updates the Outage Map - so when looking at the outage map,  please give it a few minutes from the start of the outage until it registers on the map.

If you don't see the outage on the Outage Map, please call our 24/7 emergency call lines at 519-621-3530 or 1-877-871-2215 to report the outage. Your real time call will trigger Energy+ to investigate and dispatch crews if required.

Report Another Problem

You can help us by reporting details on problems in your area.

Complete our Report a Problem Form** form not monitored after 4:30 pm, weekends or holidays **