You have many convenient and efficient ways to pay your hydro bill. Choose the method that is right for you. Payment Options are listed on the back of your bill.
If you are having or expect to have difficulty paying your bill, we encourage you to contact us as soon as possible to discuss payment options.
About residential customer payment timelines and our collection process.
Automatic Payment Plan
Our Automatic Payment Plan (APP) offers a convenient, hassle-free way to pay - and it's available to all our residential and business customers. Equal Billing option is also available.
Pay Through Your Financial Institution
Most financial institutions allow you to pay your bill in person or using telephone or online banking.
Pay by Mail
You can mail your payment to us, together with the top portion of your bill. Make cheques payable to Energy+ Inc., P.O. Box 1060, Cambridge, ON N1R 5X6. Please be sure to allow enough time for your payment to arrive at our office before the due date on the bill.
Pay By Debit
Debit payments are accepted at the County of Brant locations: Burford (26 Park Avenue), St. George (7 Gaukel Drive) and Paris (66 Grand River Street North).
Pay by MoneyGram
MoneyGram is a money transfer service that lets you safely and quickly pay bills using cash or debit-card from Canada Post locations. Moneygram charges a $3.99 convenience fee for the next-day service. You can find your nearest MoneyGram location by visiting their website's locating feature, or calling 1-800-666-3947.
Pay by Credit Card
Pay your electricity bill using your VISA, MasterCard or American Express, any day, 24x7 using secure card payment options that are provided by third party providers. These companies charge a processing fee to use their services. Energy+ does NOT receive any part of these processing fees.
Please be sure to have your Energy+ account number handy when using these third party services.
Energy+ does not accept credit card payments in its offices.
Plastiq is a third party automated payment service that accepts VISA, MasterCard and American Express. Plastiq charges you a convenience fee of 2.50%, based on the total hydro bill. For example, if your hydro bill is $200, Plastiq charges a $5.00 convenience fee. For each transaction, two charges will appear on your credit card statement 1) the principal amount of the hydro bill payment, and 2) the Plastiq convenience fee.
Plastiq accepts VISA, MasterCard or American Express.
Paymentus Corporation is a third party payment service that accepts Visa or MasterCard. Paymentus charges a convenience fee of 1.75% of the total transaction to use this service. For example, if your hydro bill payment is $200, Paymentus charges a $3.50 convenience fee. You can make a secure online payment or call 1-866-447-5021 to pay with your Visa or MasterCard using Paymentus.
After hours, deposit cheques or money orders in the in the "Drive Thru" Night Deposit Box located at 1500 Bishop St, Cambridge. Do not deposit cash in the Dropbox location. Note: The Dropbox at the Paris location closed on September 6, 2016 .
Please contact Customer Care for other available payment centres and options.