Have a question about the Ontario Electricity Rebate (OER)?

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Q1. What is the Ontario Electricity Rebate (OER)? 

The OER is a line item the bill that appears as Ontario Electricity Rebate.  The on-bill rebate reduces the pre-HST costs on eligible customers’ bills by 17.0% (new rate as of November 1, 2021). 

The Ontario government introduced the OER to make the true cost of electricity more on the bill more transparent. The built-in reduction in electricity rates and the previous 8% Provincial Rebate on the bill was replaced with the OER.

If you also receive the Ontario Electricity Support Program rebate and/or the First Nations Credit, you will see an additional line item on your bill called "Total Provincial Support" that summarizes the total amount of your rebate amounts.

Q2. How is the OER calculated and what charges are included?

The rebate is calculated on the base amount of the electricity bill, prior to applying Harmonized Sales Tax (HST). The base amount includes the electricity charge, delivery charge, and regulatory charge. It will exclude additional charges that may appear on bills such as late payment charges, or the provision of other services.

For a customer who receives an Ontario Electricity Support Program (OESP) credit, the OER is calculated on the bill total, before the OESP is applied. 

Q3. Who is eligible for the Ontario Electricity Rebate?

Eligible customers include residential, small businesses, farms and long-term care homes and some multi-unit complexes, if they meet certain criteria and mobile home parks. 

Residential, small commercial customers are automatically eligible for the rebate. These customers do not need to do anything / don’t need to apply for the OER. The rebate will automatically appear on their bill.

Q4. Do I need to apply for the Ontario Electricity Rebate?

Most eligible consumers will receive the OER automatically, including low-volume consumers such as homes and small businesses. However, there are notice requirements in place for larger, multi-unit complexes and certain consumers who were previously receiving the 8% Provincial Rebate but are not eligible for the new OER.

Accounts that need to complete a new Self-Declaration Form include a multi-unit complex that meets all of the following conditions:

  • Exceeds 50kW electricity demand AND exceeds 250,000 kWh of electricity per year.
  • Contains at least two qualifying units.
  • At least 50% of the units within the complex are qualifying units.
  • Has completed a self-declaration form.

Q5. Will bills be higher because of these changes?

Most customers will see the electricity line on their bill rise. The new OER has been designed to compensate (offset the electricity price change). According to the Ontario Energy Board, who sets the prices for electricity, an average residential customer who uses 700 kWh per month, will see their bill rise in-line with the rate of inflation.

Q6. Where can I see more details on the new electricity rates and the OER?

Ontario Rebate for Electricity Consumers Act, 2016, S.O. 2016, c. 19 

The Ministry of Energy, Northern Development and Mines website has additional information about the OER.

The Ontario Energy Board (OEB) updated its website to reflect the changes to electricity bills. Please see their Understanding Your Electricity Bill page for more information.