The Government of Ontario is providing funding to support registered small business customers and registered charities, struggling to pay their energy bills as a result of COVID-19.  

Eligibility criteria has been updated so that more business customers may qualify! 


COVID-19 Energy Assistance Program for Small Business (CEAP-SB) provides a one time, on-bill credit to eligible small business or registered charities to help them catch up on their energy bills and resume regular payments.

Eligible small business and registered customers can apply. More information available at Ontario Energy Board website.

There is no deadline to apply but CEAP-SB funding is limited and applying does not guarantee that Energy+ has CEAP-SB funding remaining. Applications are processed in the order they are received by Energy+. 

Customers who previously applied but were denied will have their original application reviewed by Energy+ and will be contacted directly if they meet the new eligibility criteria, that was updated as of January 14, 2021.

To submit a new application for the updated CEAP-SB, use this online web form.

 Who is eligible?

(Updated January 14, 2021 by the Ontario Energy Board)

You are eligible for this program if you meet ALL of the following criteria, as of the date you are applying:

  1. Your small business or registered charity has an active Energy+ account. You will be required to provide your registered business number or charitable registration number.
  2. Your small business or registered charity is classified as a general service <50kW customer.
  3. Your small business or registered charity has overdue amounts owing from one or more electricity bills incurred since March 17, 2020, the date of the initial Provincial Declaration of Emergency.

If you previously received funding under this program and are reapplying based on overdue amounts still owing, you may qualify for additional funding up to a total combined maximum credit of $1,500.

If you are not eligible for CEAP-SB, your business may still be eligible for property tax and energy bill rebates. More information can be found at www.Ontario.ca/covidsupport 

 What benefit amounts are available?

Up to a maximum of $1,500 on-bill credit is available to cover overdue charges, as of the date of the application. If you previously received funding under this program and are reapplying based on overdue amounts still owing, you may qualify for additional funding up to a total combined maximum credit of $1,500.

If you are not eligible for CEAP-SB, your business may still be eligible for property tax and energy bill rebates. More information can be found at www.Ontario.ca/covidsupport

 How do I apply?
 You can apply for CEAP-SB - here's how:
  • Gather a copy of your Energy+ electricity bill. It is important to enter the account information exactly as it appears on your bill.
  • Complete the online Energy+ CEAP-SB application form, provide your consent and e-sign the online form. As soon as you click the Submit button at the end of the online form, Energy+ will receive and acknowledge your CEAP-SB application. 
  • If you prefer, you can complete, print and mail the form to Energy+ (use this fillable .PDF version) which can be printed and mailed in.
  • An Energy+ Customer Care representative will review your CEAP-SB application within 24-48 business hours of receiving the completed form, and notify you if you are eligible for CEAP-SB.
  • If approved, a one-time credit amount will appear on your next bill or the following one, depending on the billing cycle.

CEAP-SM is a one time energy support program for small businesses and charities