COVID-19 Energy Assistance Funding Available for Energy+ Customers in Cambridge, North Dumfries and County of Brant

Posted On Thursday May 27, 2021

CAMBRIDGE & BRANT COUNTY (May 27, 2021) – Energy+ wants to remind its customers in Cambridge, North Dumfries and the County of Brant that financial support is available for residential and small business customers that have fallen behind on their energy bills and need some help resuming regular payments as a result of the COVID-19 pandemic. 

Eligible electricity customers can receive on-bill COVID-19 Energy Assistance Program (CEAP) credits for overdue electricity charges, up to a maximum of $750 for residential customers and up to a $1,500 maximum for eligible small businesses and registered charities. Customers who have previously received some assistance can also apply more than once for additional funding, up to the total combined maximum credit amounts. 

CEAP funding is available for a limited time. Energy+ will process the applications first come, first served. If approved, a credit amount will appear on the next bill or the following one, depending on the billing cycle. 

Energy+ customers can find more information and apply for the CEAP program funding by visiting the Energy+ website at: www.energyplus.ca/ceap or www.energyplus.ca/ceap-biz

Other proactive measures Energy+ has undertaken to support customers include:

  • Offering flexible payment plans to provide customers with more time to pay outstanding balances on their account if needed; and
  • Reminding customers experiencing financial hardship that it offers several other financial assistance programs.