COVID-19: Time-of-Use Rates Suspended for 45 Days

Posted On Tuesday March 24, 2020

In response to the outbreak of COVID-19, the Government of Ontario issued an Emergency Order under the Emergency Management and Civil Protection Act. As a result, starting on March 24, 2020 residential and small business customers on time-of-use (TOU) pricing will pay 10.1 ¢/kWh no matter what time of day the electricity is consumed. This means that TOU customers will be paying the "off-peak" price throughout the day as long as the Emergency Order remains in place.

The Government has indicated that it intends to keep the 10.1 ¢/kWh pricing in place for 45 days. The 10.1 ¢/kWh pricing applies automatically – no customer action is required. Some customers may receive a bill before their utility is able to implement the price change, in which case they will receive a credit on the following bill.  For more information please visit the Ontario Energy Board website at oeb.ca.