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COVID-19 Recovery Rate Starts June 1, 2020

Posted on Monday, June 01, 2020 12:30 PM

The Government of Ontario has introduced a COVID-19 Recovery Rate of 12.8 cents/kWh for all time-of-use (TOU) electricity customers, to support Ontarians as it restarts the economy. Households, farms and small businesses who pay time-of-use electricity rates will be charged this fixed rate 24 hours a day, seven days a week, starting June 1, 2020.

This rate will be automatically reflected on TOU customers' electricity bills for all three TOU periods, 24 hours a day, seven days a week, and is intended...

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Ontario Extends Electricity Rate Relief During COVID-19 to May 31, 2020

Posted on Wednesday, May 06, 2020 12:00 PM

The Government of Ontario announced that it is extending emergency electricity rate relief to families, farms and small businesses until May 31, 2020 during the COVID-19 outbreak. Customers who pay time-of-use electricity rates will continue to be billed at the lowest price, known as the off-peak price of 10/1 cents/kWh, 24 hours a day, seven days a week. 

This electricity rate relief, initially provided for a 45-day period starting on March 24, 2020, has been extended by an emergency order...

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A Message to Customers from Energy+ President & CEO

Posted on Monday, April 13, 2020 03:45 PM

A Message from Ian Miles, President and CEO

Details about actions Energy+ has taken to ensure continuity of the flow of power – an essential service for our residents, businesses and communities. The Energy+ team is strong. We are prepared to act in emergencies. Taking action in emergencies is one of our team’s greatest strengths. 


We have taken additional measures to safeguard the continuity of our infrastructure, business processes and the health of our employees and communities...

Grand River Energy and Arcadian Projects Form Affiliate Intercompany Relationship

Posted on Thursday, April 09, 2020 12:15 PM

Kitchener, Ontario - April 1, 2020 - Grand River Entery, a company focused on serving its customers with Distributed Energy Resources (DER's) solutions in Ontario, is pleased to announce the purchase of common shares in Arcadian Projects located in Baden, Ontario, resulting in an affiliate intercompany relationship.

Arcadian Projects serves its customers with self-performing Industrial trades and Energy solutions.  Both the Industrial and Energy divisions work across Waterloo Region and...

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Crews at Work - Practice Social Distancing & Stay Back 2 Metres/6 Feet

Posted on Tuesday, April 07, 2020 02:45 PM

As an Essential Service workplace, we are taking measures to keep our workers and the community safe and healthy, so that we can continue to deliver reliable, safe electricity. 

Our line crews and technicians continue to work on our infrastructure and respond to customer requests. 

Practice social distancing - stay back 2 metres or (6 feet) from essential service workers in the community.

If you have a question, please contact us, by email Customercare@energyplus.ca or...