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Barbara Shortreed
Vice-President, Customer Care & Communications
Ph: (519) 621-3530 ext. 2227

Posted On Thursday, May 28, 2020

We take pride in completing underground utility locates as quickly as possible.  
In the last few weeks, Energy+ has received an overwhelming number of new requests for locates, that we attribute to the State of Emergency and the many business operations that were previously closed to essential work only. 
Our crews and contractors are diligently working through the backlog of locate requests.
Thank you for your understanding...

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Posted On Thursday, May 28, 2020

Energy+ continues to take active measures to protect the safety of our teams and public, so that we can continue to deliver reliable and safe electricity.
Keep Our Essential Service Crews Safe  - do not approach staff that are working out in the community. Practice physical distancing and stay back at least 6 feet (2 metres).
We Are Here to Help -  contact our Customer Care Team by email Customercare@energyplus.ca or phone at 519-621-3530 or 1-877-871-2215,...

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Posted On Thursday, May 28, 2020

Energy+ vendors are asked to provide invoices electronically via email to: accountspayable@energyplus.ca . If possible, send in .PDF searchable format.
To register for EFT, complete and email the required EFT Authorization Form and void cheque to Email: accountspayable@energyplus.ca
Thank you for your cooperation and understanding. We are committed to ensuring our vendors continue to be paid promptly via electronic flow of documents.

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Posted On Wednesday, May 06, 2020

Emergency Time of Use Rate Relief(Toronto, Ontario) The Government of Ontario announced that it is extending emergency electricity rate relief to families, farms and small businesses until May 31, 2020 during the COVID-19 outbreak. Customers who pay time-of-use electricity rates will continue to be billed at the lowest price, known as the off-peak price of 10/1 cents/kWh, 24 hours a day, seven days a week. 
This electricity rate relief, initially provided for a 45-day period starting on March 24, 2020,...

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Posted On Monday, April 13, 2020

Ian Miles, President and CEO Energy+ Inc                                                                                        ...
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